About Us: Careers


Location: Greater Grand Rapids area
Salary: $30,000- $40,000 

The Adult Tutoring Program (ATP) at the Literacy Center of West Michigan is seeking a highly competent Literacy Coordinator to manage a caseload of Adult Basic Education (ABE) and ESL learners, to lead trainings and orientations for volunteer tutors, and to assist in assessments and data management.

General Description

Literacy Coordinators enroll and manage a caseload of Adult Basic Education (ABE) and ESL learners with literacy goals. They support and supervise tutor/learner pairs and provide recommendations for retention and learning. Literacy Coordinators also assist with program development and improvement, lead trainings, and develop curriculum and activities. 


  • BA in Education, Literacy, or related field with relevant work experience
  • ESL certificate (e.g. CELTA, TESOL) appreciated
  • At least two years of experience working in the field of ESL/ABE
  • Excellent organizational and time-management skills
  • Cultural sensitivity and social awareness
  • Able to work comfortably and quickly with a computer (particularly Zoom, Outlook, Word, and Excel) and databases
  • Schedule flexibility, including regular evening and weekend availability 
  • Own transportation
  • Able to work collaboratively
  • Detail-oriented
  • Excellent communication skills
  • Second language conversational skills highly preferred

Areas of Responsibility

Supporting Adult Literacy Learners

  • Administer assessments, monitor progress, and provide general support
  • Manage databases and systems for learner and learning progress tracking
  • Manage case files for adult learners and tutoring pairs
  • Plan and oversee learner activities
  • Select textbooks and curricula for tutors
  • Develop teaching activities and materials that address learner goals and needs
  • Assist Program Director with year-end data collection
  • Develop and lead recruitment and retention strategies to meet annual goals

Supporting Volunteers

  • Assist with volunteer tutor recruitment and retention
  • Provide volunteer orientations
  • Lead tutor training workshop sessions
  • Supervise volunteer tutors and provide the necessary support
  • Compile volunteer-related data
  • Develop and facilitate tutor workshops based on the needs of tutors


  • Support efforts to bring about a just and vibrant West Michigan through the power of literacy
  • Tutor an adult learner
  • Write blog posts highlighting learner success stories
  • Support office culture and values and exhibit cultural competency
  • Other duties as assigned

To Apply

To apply, please send one cover letter and your resume – including two references with contact information – to Diedre Deering (ddeering@literacycenterwm.org). This position will remain open until filled. Incomplete applications will not be considered.

The Literacy Center of West Michigan is committed to being an Equal Opportunity Employer and supports National Career Readiness Certification.

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