Excerpts from an interview with Alice Apol, the Literacy Center’s longest serving tutor and the recipient of this year’s Marshall Pitler Volunteer of the Year Award
“One learner that I worked with for a long period of time was Margaret Ortega. She still calls me now and we go out for lunch every once in a while. She became very proficient. In fact, when she took the last test, she tested right out of the program! She said, ‘I wish I had known that, I would have answered more questions wrong!”
For tutoring, “I think relationship-building is very important, especially in the beginning. Asking them a little bit about their lives, so they feel comfortable knowing that you’re interested in them as a person. And then each week we have a quick conversation about our weeks.”