News & Blog: Learner Stories
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For Lili and her husband Omary, literacy is a family affair.
The couple, both born in the Congo, struggled to find jobs in West Michigan that would support their family of five and 
provide meaningful work. They each felt that their English literacy levels limited their ability to work in their desired fields—Omary as an electrician and Lili in healthcare.
That’s when Omary discovered the Literacy Center. He enrolled in the Construction Core program, a partnership with the Literacy Center and Grand Rapids Community College’s M-TEC. Soon after, Lili enrolled in a similar class for Certified Nurse Aid (CNA). Both of these classes taught the necessary job skills with the support of an English language instructor from the Literacy Center.
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A Second Chance at a Dream: Rachida's Story
Rachida was born in Algeria, and always dreamt of working in the very competitive healthcare field in her country. Instead, 
Rachida graduated with a degree in Marketing and took a position as an administrative assistant in the Ministry of Environment and Renewable Energy.
When Rachida moved to Grand Rapids in December of 2017 to join her husband, she saw an opportunity to change her career. It was a second chance for her dream: to start from the beginning of her journey into the healthcare field.
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My name is Franciel. I am from Venezuela which is the country in South America near Columbia and Brazil. I have two kids: Santiago and Andres. Santiago is 9 years old, he is in 4th grade and he loves to play soccer. Andres is 7 years old. He is in 2nd grade and he likes to swim and play Legos all time.
My husband’s name is Jose Luis Rivas. We have been married for 12 years. He likes to wake up early and read the bible, while he drinks his coffee. We met in college UPEL-IPB (pedagogical).
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After dedicating her time to raising her children for several years, Anna Jean Cater decided that she needed to do 
something for herself. She was certified as a math teacher in her home country of the Philippines, and had worked as a cashier at Meijer for a few years between her move to Grand Rapids and the birth of her first child, but she knew that she wanted a new career. She said, “I want to start where my weakness is, which is English.” A friend told her about the Literacy Center of West Michigan, and she enrolled in an advanced blended classroom/online ESL course. During that class, she improved her English, earned a Silver National Career Readiness Certificate, and through our online software, learned about various careers and how to navigate technology systems.
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Minh was born in Vietnam and came to the United States when he was just 12 years old. A straight-A student in Vietnam,
Minh describes himself as an “ambitious guy” and a go-getter. Since coming to the United States, he’s been a student at GRCC and GVSU, a manager at Walgreens, and an international businessman. He is now a Quality Supervisor at Praxis Packaging Solutions in Grand Rapids.
The path to his current role at Praxis took some time. Minh started in the Production Control department before applying for an accounting supervisor position. At that point, his work ethic was evident, and it caught the attention of Praxis’ CEO, Rick King. The only barrier inhibiting Minh’s career path? His English language skills.
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Three days a week, Baldo gets up before dawn to attend an English class at 5 AM before his work shift begins. The two-
hour class is held for Baldo and 20 of his colleagues at their workplace, Kent Companies.
Baldo’s English class is part of the Literacy Center’s Customized Workplace English program that provides customized classes on site at local companies and businesses. The classes are designed around the work that learners encounter at their job, and are offered at times that are convenient for the employees. For Baldo, this means coming to English class before his shift so that he can learn the English he needs communicate with other workers and succeed at his job.
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Banza Mukalay grew up in Congo, the second largest country in Africa. After attending school for 12 years, he graduated 
as a mechanic in 1996. Banza got married after high school and a year later, two major things happened: he and his wife became pregnant with a girl, and a war began.
Banza and his wife escaped the war while his wife was pregnant and hid in a neighboring village. Once the war was over and his home town of Kalemie went through a regime change, Banza’s family moved back home. The peace did not last long, and a new war began in 1998. It was at that point that Banza and his mother, wife, child, brothers, and sisters, fled across Lake Tanganyika into Tanzania.
On November 6, 1998 Banza and his family became refugees and were sent to live in the refugee camp. He would live there for 15 years, and three of his four children would be born in the refugee camp. During that time, he worked as a security guard for World Vision, a social worker for the International Rescue Committee (IRC), and was ordained as a pastor by the United Methodist Church. Banza led a church in the refugee camp for two years before finally gaining access to the United States.
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My name is Maria. I’m from Mexico and I came to U.S.A. when I was 19 years old. At that time I had only been married for 1 week.
My dream was to have a family. When I came to the U.S.A. it was so hard for me because everything was new; new people, new country, different traditions and everything new. I missed a lot my family and friends. The time was passing and I accustomed through the years.
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Now that I know what vacation is, life seems to be a whole lot better. There was a time when I didn’t know what
vacation was. My father was Texas born and met my mother on the other side of the Rio Grande in Mexico. So before I was born, my father would bring up immigrants from Texas to pick vegetables and fruit in Michigan. My father married my mother in the United States, so that made her an American citizen. Every year they would travel for miles from state to state working on farms along the way. My father had a semi-truck and could fit all our relatives and friends in the back. When they would tell us stories about their travels, we would laugh and say “you were like Gypsys.”
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Hello! My name is Rebecca Thak. I am from South Sudan. I come from a very large family.My mom and dad lived with us. We were very happy. We lived in a small town called Mayiendit with my siblings, my five brothers and four sisters. We walked to school every morning. There was no school bus available. Every day when we came back from school, we read our books and did our homework before sunset, because we had no electricity, we had only lanterns. In 2003, I got married and moved to Kenya, I went to school to improve my English. From there, I found new friends and learned Swahili. I was very excited to learn a different language.
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I’m a mother of two boys and a wife. I moved here from Italy two years ago with my amazing family, my husband Massimo, my two sons, Diego and Marco and my dog Lilly. 
I still remember when my husband asked me to move to the US, I had my new house my friends and my job …. I worked two years for Coca Cola Company in Modena and 11 Years for F.R A., a manufacturing company. In both of these companies, I worked in administration. And this company became my second family during the time and for that reason it was a hard decision to leave my job.
Living in the US is a good opportunity for my sons. They are learning a new language and living in a different culture.
At the beginning it was not easy for me, because I didn’t know anybody and my English was really bad.
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I moved to the US from the Dominican Republic in 2010. At the time I didn’t speak, nor read English; furthermore, it
was very difficult the first 3 years to understand not only the language, but the system, such as school, transportation, the changes on the weather, doctor appointments, etc.
One day when searching for my English literacy, I went to the public library and they told me about the services that the Literacy Center of West Michigan offer to people who doesn’t speak English. At first I was reticent to believe that the services has no cost. And my surprise was even bigger when I started to receive the service and encounter that this services has an excellent quality.
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In our March 2015 e-newsletter, we introduced you to Alfonso Guerra, a native of Nicaragua, who came to the United States for better medical care, and took classes from the Literacy Center to improve his English.
At that time he wrote: "English classes have already impacted me communicatively and comprehending better with my clients and the community. I am feeling more confident. My present and main goals now are to dominate English language, to socialize with the North American community, and looking for more customers. Finally I am happy living in U.S.A."
It was in those classes that Alfonso met Carolina Cnol, a Literacy Center learner who was an attorney and a congresswoman in her native Honduras. The two have dated for the last two years. But their story is bittersweet.
On September 8, Alfonso said goodbye to Carolina and flew from Grand Rapids to Nicaragua. Returning "home," helped by the kindness and generosity of friends and strangers, was his final wish as his prostate cancer advanced. Read more about the story, as told by his team at Spectrum Health Hospice.
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Chandra came to Grand Rapids with her family in 2012 as a refugee. She was born in Bhutan and had lived in Nepal for many years 
before coming to West Michigan. I first met Chandra at a South Godwin Head Start open house and we began our language literacy journey together in September.
During our tutoring session, we talk, listen and exchange ideas about each other’s lives, which has a strong impact on both of us. We share motherhood together, experiences of living in other countries, and the ideas of empowering our daughters by showing them what it takes to be a strong and independent woman through literacy. Chandra also volunteers at a local international church to help fellow refugee women as a Nepali interpreter.
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I came to Grand Rapids, Michigan last August in 2015 with my husband who studies at Calvin seminary. I have been living in Michigan for over one year.
I was born and grew up in South Korea in North-East Asia. I had never lived in other countries before coming here, so it was a challenge for me to live in the U.S.A. I thought that there would be a language and culture barrier. Moreover my family and some friends of mine were worried that I would feel lonely and it might be stressful moving to a new country. Nevertheless, since I had an interest and curiosity about the culture that I’d never experience, I hope that I could be more mature while experiencing a variety of new things.
I've met many Koreans and Americans here. They’ve helped my husband and me adapt ourselves to this new place. They’ve given us information that we didn't know well at first. Our friends here brought us food, furniture and many warm words. Although most Americans I’ve met personally could not understand what I said, they’ve treated me so kindly and were so friendly.
Also, I've discovered beautiful nature here in Grand Rapids. It is not a complex city so that I can see the high and wide sky. I enjoy very tall and big trees and beautiful Lake Michigan like the Sea. When I went to Lake Michigan for the first time, I was amazed at its size. Whenever I see the landscape, I think that the U.S.A. is a big country.
I've had so many opportunities since I've been in Grand Rapids. If I want to learn English, I can do it. There are lots of programs and volunteers in this community. I want to communicate with others in this society so, I'm learning English.
Although many parts of this culture are different from my country, sometimes it’s a little confusing. I want to learn more about the good traditions and cultures of this country. During this time in Grand Rapids, I’ll enjoy this experience. And I’ll never forget all the people who gladly helped me here. I want to be someone who can understand and help the people in need after I return to my country.
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Zina speaks four languages, is raising two boys with her husband, and has a goal of becoming a nurse “so I can help people [and] help my family.” She also happens to be an Iraqi refugee who immigrated to the United States by way of Sweden.
Like many other immigrants, Zina learned how to speak and understand English through watching television. I first met Zina when she came to the Literacy Center to further advance her literacy skills. She enrolled in our advanced English language classes and quickly “graduated” by reaching above a 9th grade reading level.
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Ahmed has been working with his tutor, Rachael, for more than one year. Ahmed, a Sudanese refugee, is incredibly devoted to improving his English skills. Since working with his tutor, he has also enrolled in English classes through the Literacy Center’s Customized Workplace English program.
Ahmed works for a local manufacturing plant that is in the process of laying off all employees at his plant due to advancement in robotic technologies. With the threat of being laid off constantly in the back of his mind, Ahmed pushes himself to constantly improve his understanding of English so that he has the skills to find his own future employment.
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Hi, my name is Quatina Michael. I have three kids, and their names are Damion, Alexis and Dae’Qwan. They go to Kentwood Public Schools. Damion is in the 12th grade, Alexis is in the 9th grade, and Dae’Qwan is in the 8th grade.
Dae’Qwan got a job this past summer raking grass. I am so proud of him, it’s his first job and he is so happy too. The kids stay with their grandma, but they come over almost every day in the summer to see us and we spend time with them going swimming, going to the movies together, just staying home watching a movie on TV, or having a picnic at the park. Over the summer they started to meet some of their cousins and an uncle they have never met before. My youngest son asked a lot of different questions about his family he never met before.
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Mario Vinson has lived his entire life in Grand Rapids. It wasn’t until his case manager at Heartside Ministry suggested taking English lessons, that he discovered the Literacy Center of West Michigan.
“I wanted to find a way to get my GED.” he said.
Mario lives with a learning disability and has made great progress with the help of a tutor. Since enrolling the Adult Tutoring Program in 2015 Mario has increased his reading level from the fifth-grade to the seventh-grade.
“My favorite part has been reading Robin Hood,” he said. “I had never read that before coming here.”
Mario says that the Literacy Center provides a nice and quiet environment for him to study. He likes the staff and enjoys how his coordinator keeps him updated about his progress.
“Adverbs are the hardest,” he says about learning, “but, I am having fun.”
Mario is working with his tutor on the Reading, Social Studies, Science, and Math portions of the GED. He hopes to take the test and continue making progress.
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Nineteen years ago, Ludi Trevino moved to the United States from Mexico and married her current husband, Joel. Joel and Ludi live in Grand Rapids with their three children, Andrea (17), Elias (13), and Isaac (7).
Ludi first heard about the Literacy Center through North Godwin Elementary, where her son, Isaac, attends school. Although she had enrolled in English classes when she first arrived in the US, she felt that she needed more practice. Ludi’s goal was to help all of her kids with their homework and be able to speak English with them, so one of Isaac’s teachers suggested contacting the Literacy Center.
“I was also worried about my teenage daughter,” she said. “This is the time girls get boyfriends! I wanted to know what her and her friends were talking about in English,” she said. “I wanted to be—what’s the word?—alert!”
Staying connected to the Spanish language while learning English is important to Ludi, especially for her children. At home, she and her family speak almost entirely Spanish, with the exception of watching English movies or television shows with Spanish subtitles.
Ludi has been meeting with tutors for four years improving her writing, pronunciation, and grammar. As she continues to learn more and more English, and as her kids grow up, she hopes to secure a job by using her well-practiced English skills.
